SPECIALIST SERVICES & SUPPORT

Strengthening The Technology With The Right Marketing Support

FreeFlow offers specialist services and support, customized to your company’s specific criteria, to optimize your recovery gains.

• Excess inventory profiling and cataloging, product positioning and site merchandizing.
• New buyers and channels to supplement your buyer base; market outreach and e-Marketing.
• Private marketplace hosting, online access 24 hours a day, 365 days a year.
• Post sale auction analysis.
• Real-time handling of buyer queries to ensure sales closure, escalations by exception only.

Channel Control, Trade and Compliance

• Control of ‘do-not-sell-to’ lists to protect brand equity and avoid primary channel conflict.
• Buyer registration and agreement with your terms and conditions.
• On-request anonymous purchasing to investigate channel leakage.
• Compliance with import and export regulations, Incoterms 2000.

Finance and Credit Control

• Set up and maintenance of approved vendors including credit checks.
• All financial transactions and settlement; single seller payment of consolidated sales.
• VAT and sales tax regulation, Sarbanes-Oxley compliance.
• Cash collection and shipment dispute management.
• Tailored reporting gives full visibility to sales, finance and supply chain.

Logistics

• Order consolidation.
• Freight management.
• Dispute management.

Warehouse services

• Optional material handling services, on demand as required.
• Inventory manifesting and order fulfilment.
• Consignment model and storage.
• Product differentiation/de-branding/re-packaging.